The Claim Recovery Agent is a premium service of the Recovr product by Pinnacle Services Corporation. It is an AI-powered system designed to automate the recovery of medical claim denials. It can identify the root cause of a denial, determine the recovery steps, and complete actions to resolve denials for a given claim.
The agent has real-time access to the following information sources and data tools for analysis:
- Claim and Remittance Advice
- Patient Billing History