This document outlines the architecture of the automated job dispatch system. The system is designed to be scalable, resilient, and non-blocking, ensuring that a high volume of jobs can be processed efficiently without delays.

The dispatch process is managed by two distinct Redis queues: the dispatch-queue and the dispatch-timeout-queue. This separation of concerns is the key to the system's performance and reliability.

graph TD

This document outlines the end-to-end process for user banning in the application, including the implementation details, impact on users, and potential vulnerabilities.

The User model in the database contains a boolean field named banned.

• If banned is false (default), the user is active.
• If banned is true, the user is considered banned.

This document provides instructions for using the Simpletalk webhook to retrieve active job information for a customer.

POST /webhooks/simpletalk/jobs

This document outlines the end-to-end process that occurs when a request is sent to the POST /voice-quote endpoint. The system is designed to be robust, handling both exact data matches and ambiguous inputs through a combination of a rules-based engine and a fallback to a Generative AI model (LLM).

graph TD
    A[Start: POST /voice-quote] --> B{1. Validate `service_type`};
    B -- Missing --> C[Send 400 Error];
    B -- Present --> D[2. Find Best Service Match];
    D -- Not Found --> E[Send 500 Error: Service Not Found];

This document provides instructions for using the /voice-quote API endpoint. This endpoint is designed to provide a price quote for vehicle services based on a spoken service_type, making it ideal for voice bot and IVR integrations.

POST /voice-quote

Last Updated: October 14, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the 24HR CAR UNLOCK mobile application (the "Service") and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

This document provides a comprehensive list of all automated SMS notifications sent through Twilio within the application.

• File: src/services/notificationService.js
• Function: sendText

The pricing system uses a hybrid approach that combines a fast, rules-based engine for standard requests with a powerful Generative AI (LLM) fallback to handle ambiguity, misspellings, or vehicles not in our standard database.

This ensures both accuracy for known vehicles and flexibility for unpredictable user input.

This endpoint calculates a price quote for a vehicle service based on vehicle details and the time of service. It uses a rules-based engine for exact matches and falls back to a Generative AI model (LLM) to handle ambiguous or incomplete data.

• prod: https://phoenix-crm-api.herokuapp.com

• staging: https://phoenix-staging-data-3d6054f8c3ef.herokuapp.com

• URL: /quote

• Method: POST