Carlos Camacho Gonzalez ccamacho

Partner Support Agents with A2A Cross-Communication: A New AI Quickstart for Multi-Agent Collaboration

When a customer opens a support case that spans two organizations — say, a telco running Red Hat OpenShift with a partner-managed application layer — resolution today means emails, escalations, and context lost at every handoff. What if AI agents from both organizations could collaborate directly, in real time, using an open standard?

That's exactly what the Partner Support Agents quickstart demonstrates: an enterprise-grade, Agent-to-Agent (A2A) multi-agent system where a Red Hat Support Agent and a Partner Agent work together — orchestrated automatically — to resolve customer issues on OpenShift.

What It Does

This quickstart deploys a complete AI-powered support routing system built on four pillars:

Update firmware WD Black SN770 firmware on Arch Linux

Been having problems with my new SN770 drive, and decided to check if I can firmware update it on Linux. WD only provides a Windows tool, Western Digital Dashboard to download and install firmwares, but, it's possible to find the firmware and install it using Linux tooling as well.

1. Check that `nvme-cli` is installed:

❱ sudo pacman -S nvme-cli

ccamacho@guateque:~/dev/topsail$ ./run_toolbox.py fetch_external_test run ccamacho.automationhub debug main

Using '/tmp/ci-artifacts_20231114' to store the test artifacts.
Using '/tmp/ci-artifacts_20231114/021__fetch_external_test__run' to store extra log files
Using '/tmp/ci-artifacts_20231114/021__fetch_external_test__run/_ansible.log' to store ansible logs.
Using '/tmp/ci-artifacts_20231114/ansible_facts' to store ansible facts.
Using '/home/ccamacho/dev/topsail/config/ansible.cfg' as ansible configuration file.
Using '/tmp/ci-artifacts_20231114/021__fetch_external_test__run/_ansible.log.json' as ansible json log file.
ansible-playbook [core 2.15.6]

	# This hosts file is brought to you by Dan Pollock and can be found at
	# http://someonewhocares.org/hosts/
	# You are free to copy and distribute this file for non-commercial uses,
	# as long the original URL and attribution is included.

	#<localhost>
	127.0.0.1 localhost
	127.0.0.1 localhost.localdomain
	255.255.255.255 broadcasthost
	::1 localhost

	<p class="title"><b>No Boostrap</b> ｜ jQueryAnimated Accordions</p>

	<div class="container">

	<div id="accordion-1">
	<div class="head">
	<h2>1. Simple Accordion</h2>
	<i class="fas fa-angle-down arrow"></i>
	</div>
	<div class="content">

	using System;
	using System.IO;
	using System.IO.Compression;
	using System.Text;

	namespace TarExample
	{

	public class Tar
	{

	#!/bin/bash

	virsh net-destroy kimgtnet0
	virsh net-start kimgtnet0
	virsh net-destroy kimgtnet1
	virsh net-start kimgtnet1

	VMS=$( virsh list \| grep '-' \| awk '{ print $2; }' )

	for guest in $VMS ; do

	NO FEATURE
	NODES=3ctlr_2comp_3ceph
	# modify the ceph nodes memory to 5GB at config/nodes/3ctlr_2comp_3ceph.yml
	control_memory: 8192
	control_disk: 45
	compute_memory: 5120
	compute_disk: 50
	ceph_memory: 5120
	ceph_disk: 55
	undercloud_memory: 12288

	#!/usr/bin/env bash

	set -e
	set -u

	## Variables
	set_vars(){
	APT_MIRROR_HOST="mirror"
	LXDKVM_SSTREAM_HOST="mirror"
	JUJU_SSTREAM_HOST="mirror"

Carlos Camacho Gonzalez ccamacho

Partner Support Agents with A2A Cross-Communication: A New AI Quickstart for Multi-Agent Collaboration

What It Does

Update firmware WD Black SN770 firmware on Arch Linux

1. Check that nvme-cli is installed:

1. Check that `nvme-cli` is installed: