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Created October 13, 2025 17:28
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SAResponder Privacy Policy
Last updated: October 2025
SAResponder (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile applications and services.
1. Information We Collect
We collect information that helps us provide, improve, and secure the SAResponder service. This includes:
1.1. Information You Provide
• Account details: such as your name, email address, and profile photo when you sign in or register.
• Crew information: such as your role, availability status, and participation in callouts or tasks.
• Station or organization data: details required for coordinating crew management and role assignment.
1.2. Automatically Collected Information
• Device information: such as your device type, operating system, and app version.
• Usage data: logs of when and how you use the app’s features.
• Location data (if enabled): used only for operational and safety purposes, such as showing station or crew proximity.
• Firebase identifiers: used for push notifications and analytics.
2. How We Use Your Information
We use your data only for operational and safety-related purposes, including:
• Managing crew availability and role readiness
• Sending callout notifications and alerts
• Displaying weather and operational data relevant to your role
• Improving app performance, stability, and user experience
• Maintaining system security and preventing misuse
We do not sell or share your personal information for marketing or advertising purposes.
3. Data Storage and Security
All data is stored securely using Google Firebase, which encrypts information:
• In transit: using TLS (Transport Layer Security)
• At rest: using AES-256 encryption
We also apply strict access controls to ensure that only authorized personnel and authenticated users can access data related to their organization or station.
4. Data Retention
We retain your data only for as long as necessary to support operational use or as required by your organization’s policies.
You may request deletion of your personal data at any time by contacting your station administrator or emailing us directly.
5. Sharing of Data
We share data only under these conditions:
• With your authorized rescue organization or station administrators
• With service providers (such as Google Firebase) who support secure data hosting and notifications
• When required by law or to protect the safety and security of users
6. Your Rights
Depending on your jurisdiction (including UK GDPR and EU GDPR), you have the right to:
• Access and receive a copy of your data
• Correct or update inaccurate information
• Request deletion (“right to be forgotten”)
• Withdraw consent where applicable
To exercise these rights, please contact us at [email protected].
7. Children’s Privacy
SAResponder is intended for use by trained rescue personnel and is not designed for children under 16.
We do not knowingly collect personal data from minors.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect improvements or regulatory changes.
Any changes will be posted within the app and on our website, with the updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
SAResponder Privacy Team
📧 Email: [email protected]
🌐 Website: www.sarresponder.app/privacy
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