IRC and Slack channels can be a great resource for debugging confusing problems, and people are often very willing to jump in and work through it with you, however there are some things you should provide upfront when asking a question. Filling out this template will help you get an answer faster, and will make it easier for someone to jump in and help.
Describe what you expect to happen when the problem is solved.
Describe the specific problem you're seeing. Start with the thing that made you notice there was a problem and follow your investigation forward from there.